Frequently Asked Questions
What type of shirts do you use?
All our seasonal designs are printed on Bella + Canvas 3001 shirts, known for their premium quality, softness, and perfect fit. These retail-quality tees are made from 100% combed and ring-spun cotton (heather colors contain polyester) and feature a modern unisex fit.
Where do you ship?
We currently ship to the United States and Canada.
What are your shipping costs?
- US orders: $6 flat rate shipping
- Canadian orders: $10 flat rate shipping
- Orders over $75 USD: Free shipping to both US and Canada
How long does shipping take?
- US orders: 5-10 business days from date of order
- Canadian orders: 10-30 business days from date of order
Please note that these are estimates and actual delivery times may vary depending on your location and other factors.
Where are the shirts printed and shipped from?
All our shirts are printed and shipped from the United States.
What printing method do you use?
We use the DTF (Direct to Film) printing method, which produces vibrant, durable designs that maintain their quality wash after wash.
Can I use multiple discount codes on my order?
Discount codes cannot be stacked. If you have multiple codes, the best discount will automatically be applied to your order at checkout.
What is your refund policy?
We offer a 30-day money-back guarantee for damaged or incorrect items. If you receive a damaged item or the wrong product, contact us within 30 days of delivery at support@seasonalteescollection.com with your order number, description of the issue, and photos. You can choose between a full refund or free replacement. You do not need to return the item to us.
What items are covered under your refund policy?
Our refund policy covers items that arrive damaged during shipping or are incorrect due to our error (wrong size, color, or design sent). We do not accept returns for change of mind, sizing issues (unless we sent the wrong size), or items damaged after delivery.
How do I request a refund or replacement?
Contact support@seasonalteescollection.com within 30 days of receiving your order. Include your order number, a brief description of the issue, and photos of the damaged or incorrect item. Once verified, you can choose a full refund or free replacement.
How do I care for my shirt?
- Machine wash cold (max 30°C or 90°F)
- Use non-chlorine bleach only as needed
- Tumble dry on low heat
- Iron, steam, or dry on medium heat
- Do not dry clean
What sizes do you offer?
We offer sizes Small through 3XL to fit a wide range of body types in our unisex fit.