Refund policy
We give a 30 day money back guarantee for damaged or incorrect items.
Damaged or Incorrect Items
We stand behind the quality of our products and want you to be completely satisfied with your purchase. If you receive a damaged item or the wrong product, we're here to make it right.
Eligibility Requirements
- Time limit: You must contact us within 30 days of receiving your order
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Qualifying issues:
- Items received damaged during shipping
- Wrong item sent (incorrect size, color, design, etc.)
How to Request a Refund or Replacement
- Contact our customer service team within 30 days of delivery
- Provide your order number and a brief description of the issue
- Include photos of the damaged or incorrect item
Our Resolution Process
Once we verify your claim, you can choose between:
- Full refund to your original payment method
- Free replacement of the item
Important: You do not need to return the damaged or incorrect item to us. Keep it or dispose of it as you see fit.
Items Not Covered
This policy applies only to items that arrive damaged or are incorrect due to our error. We do not accept returns for:
- Change of mind
- Sizing issues (unless we sent the wrong size)
- Items damaged after delivery
To start a refund, you can contact us at support@seasonalteescollection.com.
You can always contact us for any return question at support@seasonalteescollection.com.